Last Updated: September 2026
We want you to know exactly where your order is.
How tracking works
- After you place an order, we process it within 1 to 2 business days.
- Once your order ships, we email you a tracking number and a link to follow your package.
- Use that link at any time to see your package's latest status and estimated delivery.
Estimated total delivery is 6 to 9 business days from the time you order. Tracking information may take up to 24 hours to become active after you receive it.
Need help?
If your tracking has not updated, or your order has not arrived within the estimated window, contact us at contact@elixlabs.shop or call +1 206-704-4344, and we will help right away.
ElixLabs
2305 B Industry Ln, Yakima, WA 98901, USA
Phone: +1 206-704-4344
Email: contact@elixlabs.shop
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM (PT) · Saturday & Sunday: Closed
Response Time: We aim to reply within 1 to 2 business days